Closing a Bank Account (Intermediate)

Practice on Your Own

Imagine that you have been studying or living abroad in a country where the language is spoken, but you are about to return to your home country. You need to close your bank account before leaving the country.

• Prepare to call the bank. Make a list of questions to ask. For example:
  • Can I close my account over the phone, or do I have to go to the bank in person or send a letter?
  • What documents or information will I need to prove my identity?
  • How will I receive the money (in person/in the mail, cash/check, etc.)?
  • If the bank will send a check in the mail, be prepared to give your address and ask when you will receive the check.
  • What time does the bank open and close?
  • And any other questions you can think of…
• Prepare for a conversation in the bank. Think about how you will greet the teller, explain what you need, answer their questions, provide your mailing address, etc.

Practice in Conversation Session

• To warm up, tell your conversation partner and fellow students where you have been studying/living and why you are moving back to your home country. Go over any banking vocabulary that you need help with, making sure you have the correct terms and pronunciations.
• Be prepared to role play calling the bank. Use appropriate greetings and polite expressions, and make sure you get all the information you need to close your account.
• Then role play going to the bank. Greet the teller, explain what you need, answer their questions, and provide any necessary information, such as your account number, mailing address, etc. Make sure you know how and when you will get your money.
• Are there differences in the ways banks operate in your home country and in the country/ies where the language is spoken?