How to Succeed

What do I need to do to be successful in this program? Is this program a good fit?

Do you have time?

Lack of sufficient time is the number one reason we will discourage someone from enrolling in a Mentored Language Course. It is also the number one reason students will drop a course after enrolling. To be successful in this program, you need to be sure that you will have enough time to study. Be realistic about your schedule. You need time to study for all your courses, eat, sleep, relax, and take care of work or extra-curricular activities. You also need to take into account work commitments, extra-curricular activities, and other factors such as job/internship searches, senior thesis/projects, or major family events which might affect your time for the semester.


Generally, we recommend that students take a half-course as a fifth major course, but not as a sixth course. We recommend that students taking a full-course take it as one of only four primary courses for the semester. The course load for UMass students is distributed slightly differently from the colleges, so UMass students sometimes take a full course as a fifth course as long as the overall load is still within the standard amount of credits for the semester.

Approach Language Study as a Training/Practice Regimen

Language study is a serious commitment. You need to think of language study as similar to athletic training, musical training, or practice in dance or theater. It takes sustained practice and study everyday in order to make noticable progress. Simply completing a set of exercises will not produce tangible results. Depending upon the course, you need to practice at least one or two hours everyday, using all four primary skills: speaking, listening, reading, and writing. In preparation for the semester, you should map out in your schedule the times you will devote to language practice. Take into account the times of day you work best and when you can work without interruption.

Study Where You Can Talk to Yourself

You need to practice where you can comfortably repeat and imitate the speakers in audio and video materials. You also need to spend time improvising out loud, thinking through the various types of scenarios and speaking tasks you will do in your conversation sessions. You need to pretend you are part of a role play or real situation in which you need to address and respond to people. Imagine how you would handle certain situations and practice the speech involved out loud.

Review Constantly

Language courses are cumulative. It is easy to forget the vocabulary and forms learned in earlier weeks if you do not continually review. It is also easy to find yourself feeling lost and overwhelmed half-way through the semester, if you have not been systematically reviewing as you go. Include time for review every day.

Read Your E-Mail, Stay in Touch with Questions and Concerns, Respond to Queries Promptly

Organizing the Mentored Language Program is a complex process. You will be one of 100-150 students in 60 different courses working with over 25 mentors and conversation partners. Mentors and conversation partners help you with learning the language; the FCCSWL staff helps you deal with logistical issues related to your course. Each language has a staff member who serves as the course organizer for all courses in that language. Your course organizer is your first contact about logistical issues. If for some reason, your course organizer is not available, another staff member will help you. You will be introduced via email to your course organizer at the start of the course.

In this context, your success in the course requires you to take the initiative in communicating with your course organizer and in responding promptly to e-mail queries. Here are some situations that require PROMPT e-mails or calls to your course organizer:

  • Textbooks unavailable or any online materials you can't access: Contact your course organizer right away if you find a textbook is unavailable or you are waiting for one that is on order. Do not wait until your session with the mentor to explain there is an access problem. The FCCSWL staff is here to help with logistical issues. They will help assess the situation and make sure that you get access to the materials you need so that you do not get behind in your assignments. The same goes for online materials, whether on LangMedia or elsewhere. This is a problem for the FCCSWL staff to deal with, not your mentor. Remember: Mentors help you learn the language; your course organizer and other FCCSWL staff members deal with logistical issues.
  • Scheduling or room assignment confusions: If you do not find your session at the time and place you expected, contact the office immediately so we can sort out the confusion. During the day, you can call our office at 413-542-5264. If it is evening, e-mail. Campuses sometimes change room assignments, buses breakdown, or someone gets ill. As soon as you let us know the problem, we will work on sorting it out.
  • Provide your schedule accurately and promptly for oral evaluation scheduling: At mid-semester time, you will receive an e-mail from your course organizer asking you to to provide your schedule for the oral evaluation period. Respond PROMPTLY and ACCURATELY. The evaluation scheduler is looking for a single time block that works for the outside evaluator and every single student needing an individual oral in that language. Given the very tight schedules of outside evaluators, possible time blocks are usually few and far between. "Ooops, I goofed" is not a good response if you neglected to write a course on your schedule and everything is all scheduled. It is not possible to change your oral evaluation time slot once it has been scheduled.

FINAL WORD: Practice Proactive Communication Skills

In order to successfully manage the logistical side of this course, you need to practice proactive communication skills similar to those required in a professional internship or work enviroment. To do this successfully, you need to:

  • check email at least twice per day (once in the am and once in the pm);
  • keep the email and phone number of the Center in your contact list and promptly contact the office if logistical questions or issues come up (for something that needs quick response during business hours, please call, we may not see your email in time);
  • read emails carefully, note how the information applies to your situation, and promptly take whatever next step or response is necessary;
  • take a proactive approach to problem solving if something is confused or amiss by actively seeking solutions, information, or persons that can help sort out the situation.

End of Tutorial

Students who need to complete this orientation tutorial as part of an application for a Mentored Language Program course, need to submit the TUTORIAL RESPONSE. Once your orientation is complete and your application approved, you will be able to make an appointment or attend a drop-in session to do the paperwork necessary to enroll.